Our Solutions

Water billing software for cities and companies of all sizes.

After decades of experience working with municipalities, we found that many governments are stuck using outdated water billing software, suffering every day from a lack of features yet unable to upgrade due to a lack of funds. With that in mind, we set out to offer modern water billing software at a price affordable to any city, company, or property management group. MUNIBILLING has a suite of standard features such as meter integration, eBilling, a customer portal, and much more. Water billing becomes as easy as uploading a meter file, clicking a few buttons, and printing out bills. Don’t use a meter reading device? Our water billing software comes with a free meter reading mobile application.

Kick your old trash billing software to the curb.

Let’s face it: there is no reason to make trash billing complicated. MUNIBILLING is used by towns, cities, and private companies across the U.S. and Canada because it makes trash billing easy, affordable, and efficient. No matter how frequently you bill for trash and other services, MUNIBILLING can help. Need to add a fee for an extra trash can? Easily add it to their next bill. Someone left extra trash outside of their collection bin? Quickly charge them an overflow fee.Bill for as many different trash rates, services, and fees as you need. Some of our customers have found MUNIBILLING’s trash billing software so affordable and easy to use that they were able to lower their residents annual trash fee.

Get ready to flush your old sewer billing
software down the drain.

After decades of working with municipalities, we know first hand how complicated sewer billing can be. MUNIBILLING is chosen by towns, cities, and private companies across the U.S. and Canada everyday because it is a comprehensive utility billing toolkit that makes billing simple. Our sewer billing software is customizable so that we can tailor it to your exact needs and make your billing process as smooth as possible. No matter how many people you bill, how often you bill them, or what you bill them for, we can help. Use water meter information to bill for sewer or bill flat rate –  we can handle it.

Gas & Electric billing software made cost efficient

MUNIBILLING’s cloud-based natural gas and electric billing software is used by cities and utility companies everyday across the U.S. and Canada. After decades of experience working with gas & electric utilities, we know first-hand how complicated gas and electric billing can be. With that in mind, we have always focused on making our utility billing software as simple as possible. From full integration with meters and meter reading devices to our mobile meter reading app, we are confident that MUNIBILLING has every tool you need to bill for gas & Electric. Gas & Electric billing becomes as easy as uploading a meter file, clicking a few buttons, and printing out bills. Don’t use a meter reading device? Our gas & electric billing software comes with a free meter reading mobile application. MUNIBILLING can even support programs such as the California CARE program for lower income families.

Property Management & University Utility Billing

Property Management and Universities use MUNIBILLING to provide billing services to multiple communities or areas. MUNIBILLING keeps your properties completely separate while making it easy to switch between them. On-site Managers have access to real-time data. Manage an entire rental community or even groups of communities.

Full Service Utility Billing

MuniBilling offers a full service outsourcing model with US-based customer support center in Greensboro, NC. More and more companies, large and small, are turning to outsourcing as a way to grow while restraining payroll and overhead costs. Please contact us to learn more about this model.

We do ALL THIS and MORE!

  • Setting up all usage and flat fee rates.
  • We can bill for water, sewer, trash, irrigation, electricity, gas, common area charges, rent, taxes, surcharges and more.
  • Import or enter your meter reads
  • Reviewing meter reads for high/low variances
  • Create work orders
  • Generate and mail all bills
  • Send e-bills to your customers who prefer electronic billing
  • Post your customer bills and handle payment reconciliation
  • Provide a customer portal for your customers who want to pay their bills online, check their balances or set up auto-pay
  • Provide collection services
  • Process your lockbox payments
  • Provide US-based customer support calls from 8 am – 8 pm EST
  • Provide monthly management reports
  • We dedicate a team to YOU – not just your customers.

Unlimited support & free updates every two weeks. Modern Utility billing software that keeps getting better.

The Customer Service at MUNIBILLING is excellent. [They have] worked with us each step of the way, answering our questions and requests in such a helpful and timely manner. It is so refreshing to have a company listen to its clients and customize their services to meet each individual need.

We are a small town, but the MUNIBILLING team has made us feel as important as a big city.  No matter how small a problem we have, their customer support is always available to answer a question. Billing days are much easier thanks to MUNIBILLING!

Don’t get fooled into thinking that because MUNIBILLING is inexpensive that it lacks the functionality of a standalone product. It provides us with all the necessary accounting reports and best of all it can be quickly tailored to our needs. It has become a reliable, time and money saving member of our municipality’s sewer billing team. The timely and accurate customer support has been another added bonus for me. Knowing any of my questions are quickly resolved is refreshing. My decision to switch has made me look like a genius to my Council.