Each option below is a fully integrated service we offer in addition to our software.
The modern day customer prefers to pay their bills online. Providing the convenience of making a payment from home, at any hour of the day, and instantly seeing an updated balance means you’ll spend less time following up with overdue customers. Coupled with the implication of one less visitor in your office makes online payment integration a no brainer for most utility companies. We have partnered with industry leading payment processors to allow your entity to take credit card, debit card, and eCheck payments through the customer portal, in the office, or over the phone.
It would be hard to say that licking and stuffing envelopes is a good use of anybody’s time. Instead of devoting hours to printing and processing your outgoing bills each cycle, let us handle every step. Once you generate your bills in MuniBilling, submit them for printing with the click of a button. By processing bills for multiple entities, we are able to secure bulk printing and mailing rates, dramatically reducing your billing costs.
Many people prefer to pay their bills by sending a check in the mail, which traditionally takes a huge amount of time to process in the office. Save your team countless hours by having your customers mail checks to a bank lockbox for direct deposit into your bank account. Payments are then electronically sent to MuniBilling and your customers accounts are updated automatically.