Integrated lockbox services to make your payment processing seamless.
Get same-day deposits and A/R reports without leaving your desk.
You’ve experienced it before. You’ve got a customer waiting for a permit, a paperwork deadline due before tonight’s board meeting, and it’s late afternoon and you still haven’t been to the bank to deposit the day’s utility payments. Or, perhaps your municipality only bills utilities once or twice a year, and each time you bill them you have to hire extra temporary help to process all the payments.
MuniBilling’s fully-integrated lockbox services mean you can skip the hassle of daily trips to the bank to process utility payments — and you can eliminate temporary labor costs, too.
MuniBilling’s utility billing software offers the option to have your customers mail their payments to a lockbox, where checks are collected and deposited the same day. Your customers write their checks to your municipality and mail them to a PO Box with your municipality’s name on it. Each day as payments arrive, OCR (Optical Character Recognition) software scans checks and payment stubs automatically — and much faster than one could do by hand.
Payments are processed quickly and your accounts updated at the end of every day. You can then generate up to date A/R reports any time from any computer with an internet connection. If your customers have an online account, they can even log in and see their payment was posted. It’s all integrated to make your entity’s utility billing seamless – and cost efficient.